Website Rules

1. About these rules

These rules are the agreement between you and Finora (“we”, “us”) for using the website and the app. By creating an account you accept them and our Privacy Policy. If you don't agree, please don't use Finora.

2. What Finora is

Finora is a tool for keeping records of your own money: income and expenses, balance, budgets, loans, deposits, shares and crypto. You enter everything yourself. Finora is not a bank: it does not hold or move money, does not buy or sell shares or crypto, and does not give financial, investment, tax or legal advice. Totals, prices, exchange rates and AI answers are for your information — check them before you make decisions.

3. Your account

• You must be at least 18 years old.
• Use a real email address that you can read — we send sign-in codes and important notices there.
• An account is for one person. Keep your password and email codes to yourself; you are responsible for what is done with your account.
• Tell us straight away if you think someone else has access to your account.

4. Your vault and Secret Key

• Your records are kept in a vault that opens only with its Secret Key. The key is shown once, when the vault is created — keep it safe.
• We never store the key and cannot recover it. If it is lost, nobody — not even us — can open that vault, and its records are lost. We are not responsible for a lost key.
• Anyone with the key can see and change everything in that vault. Share it only with people you fully trust.
• A vault that nobody opens for 12 months is deleted with everything in it. Vaults are anonymous, so we can't warn you first.
• How many vaults you can create depends on your plan.

5. Plans and payments

• Finora Free costs nothing and has no time limit. The paid plans — Plus, Pro and Max — are monthly subscriptions; their prices and what each includes are on the Pricing page.
• A paid plan renews automatically every month until you cancel it. We email you before each renewal.
• You can cancel at any time on the Subscription page. You keep the plan until the end of the month you paid for, then your account moves to Free. Your vaults and records are not deleted.
• Payments are not refunded, also not for an unused part of a month, except where the law requires a refund.
• If a payment fails, the plan's features pause until it is renewed.
• We may change prices. A new price applies to your renewal only if we emailed you at least 30 days before it.
• Plan limits (vaults, receipt scans, AI Chat messages) may change; we tell you in advance about a change that gives your plan less.

6. The AI tools

• The receipt scanner and AI Chat are part of Finora Pro and Max, with the monthly limits shown on the Pricing page. Unused scans and messages don't carry over to the next month.
• Every photo or question the AI answers counts toward your limit — also a photo that isn't a receipt or can't be read.
• Scan only receipts. The AI can misread or make mistakes: check every value before you save it.
• Use the AI tools only for your own finances in Finora, and don't try to make them do anything else.

7. What is not allowed

• breaking the law, or using Finora for fraud, money laundering or any other illegal purpose;
• trying to get into other people's accounts or vaults, guessing keys or passwords, or getting around our limits and security;
• attacking, overloading or disrupting the service, or using it through bots, scrapers or other automated tools;
• uploading harmful files, or content you have no right to share;
• copying or reselling Finora or its content, or using it to build a competing service;
• creating new accounts to get around a block or a plan's limits.

If you break these rules, we may limit or close your account — in serious cases without warning.

8. Your records

What you enter is yours. You allow us to store and process it only to run Finora for you. We don't look inside vaults and don't use your records for anything else.

9. Availability and changes

We work to keep Finora available and your data safe, but we can't promise that it will always work without interruptions or errors. We may pause the website for maintenance, and we may change, add or remove features.

10. Our responsibility

Finora is provided “as is”. As far as the law allows, we are not responsible for decisions you make based on Finora's totals, prices or AI answers; for losses caused by a lost Secret Key or by someone who used your password, key or codes; or for indirect losses. Where we are responsible, our total responsibility is limited to what you paid us in the 12 months before. Nothing here limits the rights you have as a consumer under the law.

11. Ending

You can stop using Finora at any time and delete your account in Settings — your personal details are wiped after 30 days, and signing in during that time cancels the deletion. A vault is deleted separately, with its key, on the Vault page.

12. Changes to these rules

We may update these rules; the date at the top shows the current version. We email you about important changes before they apply. If you keep using Finora after that, you accept the new rules.

13. Law and contact

These rules are governed by the law of Georgia, and disputes are settled by the courts of Georgia. Questions: support@finora.app or the contact form on the Help page.